Privacy statement for SING! by Babette
1. Introduction
At SING! by Babette ('SING!', 'we', 'us', or 'our'), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We do collect personal data, but we ensure it remains protected and is not shared with third parties without your consent. When we contact you, you will always have the option to opt out easily.
This Privacy Policy explains our practices in more detail to comply with legal requirements in the United States, including the California Consumer Privacy Act (CCPA).
2. Information We Collect
When you sign up with SING! by Babette, we collect only the personal information necessary to provide you with our services. Below is an overview of the types of information we collect and why:
2.1 Information You Provide Directly:
- First and Last Name: To register your participation and provide access to lessons.
- Address: For billing purposes and, if needed, to send materials such as information or certificates.
- Email Address: To send essential information about your subscription, invoices, and potentially valuable tips, knowledge, and resources to enhance your experience.
- Participation History: To ensure that we provide personalized services and avoid sending you irrelevant information. We track your progress, lessons, and any agreements related to your progress.
3. How We Use Your Information
We use your personal data for the following purposes:
- Customer Support: To handle inquiries, we keep email communications so that you don’t have to repeat your information.
- Newsletters: We share relevant, interesting, and inspiring content via email. If you no longer wish to receive newsletters, you can unsubscribe easily using the link included in each email.
- Reviews and Feedback: Your reviews help others learn more about our services, and we may use your feedback to optimize our content. We will always ask for permission before publishing any reviews publicly. If you do not want your review shared publicly, we will only use it internally.
4. Access, Update, or Deletion of Personal Data
If you wish to view, update, or delete your personal information, please contact us at info@singbybabette.com
Some billing-related data may be retained for legal purposes, such as tax obligations.
5. Sharing of Personal Data with Third Parties
We only share your personal data with third parties when necessary to provide our services or as required by law. All data sharing is managed securely, with confidentiality agreements in place both internally and externally with vendors.
We may share your information with:
- Service Providers: Vendors who assist with providing our services, such as payment processors and email delivery services.
- Legal Obligations: When required by law or to protect our legal rights.
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data for no longer than 5 years or as legally required. If you wish to stop receiving updates or materials, you can opt out at any time and request that we delete your data.
7. Security Measures
We implement administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and you are responsible for maintaining the confidentiality of your account credentials.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such information, we will delete it promptly.
9. Your Privacy Rights (CCPA Compliance)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- Right to Know: You can request information on the categories of personal data we collect and how it is used.
- Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
- Right to Opt Out: You can opt out of any sale of your personal information (though we do not sell personal information).
To exercise your rights, contact us at info@singbybabette.com.
10. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your data may be transferred to and stored in the U.S. or other jurisdictions. By using our services, you consent to this transfer and processing of your data.
11. Third-Party Services and Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties and encourage you to read their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any significant changes will be communicated through our services or by other appropriate means. Continued use of our services after updates constitutes acceptance of the changes.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@singbybabette.com
Address: Eerste Sweelinckstraat 22, 1073 CM Amsterdam
Effective Date: 05-02-2025